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Privacy Policy
Last Updated: December 16, 2025
1. Introduction
At Duskz, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you purchase and use our products.
2. Information We Collect
Information You Provide:
- Email Address: Required for purchase confirmation and license key delivery
- Payment Information: Processed securely through our payment provider (Shoppy.gg)
- Discord Username: When you join our support server (optional)
Information Automatically Collected:
- License Key Usage: To prevent sharing and unauthorized use
- Hardware ID: To link your license to your device
- IP Address: For security and fraud prevention
- Product Version: To ensure you're using the latest updates
3. How We Use Your Information
We use the information we collect to:
- Deliver your purchased products and license keys
- Provide customer support through Discord
- Prevent fraud and unauthorized license sharing
- Send important updates about your purchase
- Improve our products and services
- Enforce our Terms of Service
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Payment Processors: Shoppy.gg processes payments securely
- Service Providers: Third parties that help operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
We never share your license keys or personal information with other users.
5. Data Security
We implement security measures to protect your information:
- Encrypted storage of sensitive data
- Secure payment processing through trusted providers
- Regular security audits and updates
- Limited access to personal information
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide you with access to your purchased products
- Comply with legal obligations
- Resolve disputes and enforce our agreements
License key and purchase records are kept indefinitely for verification purposes.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update incorrect information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing emails (we don't send many)
To exercise these rights, contact us through Discord.
8. Cookies and Tracking
Our website may use cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can disable cookies in your browser settings, but this may affect functionality.
9. Third-Party Services
We use the following third-party services:
- Shoppy.gg: Payment processing and license key delivery
- Discord: Customer support and community
These services have their own privacy policies. We recommend reviewing them:
10. Children's Privacy
Our products are not intended for children under 18. We do not knowingly collect information from minors. If you are under 18, please have a parent or guardian make purchases on your behalf.
11. International Users
By using Duskz, you consent to the transfer of your information to servers that may be located outside your country. We comply with applicable data protection laws.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Duskz after changes constitutes acceptance.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through Discord:
https://discord.gg/u85uVGhMBF